Feu vert Case study

THE CHALLENGE

As Information System Services and Support Manager, what was your mission in the call for tender with Crosscall?
I am in charge of monitoring and maintaining anything related to the workstation. In that role, I was in charge of referencing, consulting and the call for tender of Crosscall products.

What was the initial project?
The context was the vehicle diagnostic checks offered by Feu Vert centres. The goal was to speed up the information dissemination and improve the follow-up for our customers and employees. We wanted the customer to be informed faster about possible safety defects of their vehicle to help them to make the right decisions and ultimately benefit from an optimal service. We therefore needed to switch from a printed diagnostic report to a connected tool like the smartphone.